Frontline workers’ daily activities and workflows tend to be time- and task-centric, requiring different technology than knowledge workers. This report analyzes some of the emerging technologies aimed at supporting this particular group of employees, including:

  • Worker engagement platforms
  • Remote expert guidance solutions
  • Smart footware
  • Smart badges

Gartner, Hype Cycle for Frontline Worker Technologies, 2019, Rob Smith, 31 July 2019

Download your copy of Hype Cycle for Frontline Worker Technologies here.