Frontline workers’ daily activities and workflows tend to be time- and task-centric, requiring different technology than knowledge workers. This report analyzes some of the emerging technologies aimed at supporting this particular group of employees, including:
- Worker engagement platforms
- Remote expert guidance solutions
- Smart footware
- Smart badges
Gartner, Hype Cycle for Frontline Worker Technologies, 2019, Rob Smith, 31 July 2019
Download your copy of Hype Cycle for Frontline Worker Technologies here.